TERMS & CONDITIONS
Welcome to MOJOLI.STORE. By placing an order through our online checkout, you agree to these Terms and Conditions, which form a binding contract upon our acceptance. These terms govern all purchases, payments, shipping, returns, and use of our site.
1. Order Acceptance
Orders placed via checkout represent an offer to purchase. We accept orders only upon explicit confirmation sent via email or WhatsApp (e.g., "Order #123 accepted and processing"). No contract forms until this confirmation, which verifies stock, pricing, and details. We reserve the right to reject orders for reasons like stock shortages, pricing errors, fraud concerns, or compliance issues. Provide accurate email/WhatsApp details at checkout; check these channels within 24-48 hours.
2. Pricing and Payments
All prices display in Hong Kong Dollar, excluding taxes/shipping unless stated. Final totals appear before submission. We accept payment methods: credit cards, PayPal, bank transfer (if available to your countries). Payments process securely upon acceptance; no charge until then. Prices may change without notice pre-acceptance.
3. Shipping and Delivery
Shipping costs are calculated at checkout based on regions, e.g., Hong Kong, Asia, international. Estimated delivery times provide post-acceptance via email/WhatsApp (e.g., 14-21 days local, 14 - 21 days for Asia and International shipping). Delays from carriers, customs, or force majeure events release us from liability. Risk of loss passes to you upon carrier handover; track via provided links.
4. Returns and Refunds
Returns accepted within 14 days of delivery for unopened, unused items in original packaging. Initiate via email/WhatsApp with order details/photo. Restocking fees ([e.g., 10%]) may apply. Refunds process within 15 business days after approval, minus shipping/handling. No returns on personalized/perishables. All sales final post-return window.
5. Customer Obligations
You warrant accurate checkout info (name, address, contact). Maintain message receipt capability for email/WhatsApp. Comply with applicable laws; export restrictions apply. No abusive conduct toward staff.
6. Limitations of Liability
We disclaim indirect/consequential damages. Total liability caps at order value. Site/products provided "as is"; no warranties beyond description.
7. Governing Law
These terms are governed by laws of Hong Kong SAR]. Disputes resolved in Hong Kong courts.
8. Changes and Contact
We may update terms; continued use implies acceptance.
Questions?
Contact cs.mojoli@gmail.com via your email
WhatsApp no. 852-69986551
Last updated: February 19, 2026.